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Aurum AI LabsAurum AI Labs

Less Repeat Work. More Strategy.

The AI-augmented marketing team that works with your stack.

Find your use caseFree assessment10–15 mins

An illustration of your tools feeding our people and AI, with you reviewing the next step. These are example tools, not connected accounts.

Your tools
People + AI

What powers your AI-augmented team.

  • 1,000+

    marketing skills

  • 100+

    capabilities

  • 6

    AI providers

  • 80+

    models

What we deliver

AI agents and our team run marketing use cases with you.

Nothing locks you into a model, a provider, or a platform.

How your AI team works

01 / Know

The context comes with the work.

Your brand, market, data and past learnings live in the Brand Brain. Each task builds on what is already known.

Our people stay beside your team.

02 / Think

Find the cause. Choose the next step.

Research and reasoning turn a signal into a recommendation. Explore this illustrative welcome-journey example.

Illustrative use case · Lifecycle & CRM

03 / Do

The work is ready for your decision.

Your AI team prepares the work. You review it and approve every action before it goes out.

Illustrative use case · Lifecycle & CRM

04 / With people

Your AI team and our people, working as one.

Our people set it up and work beside yours. Your team directs the work and makes the decisions.

Our people stay beside your team.

Marketing challenges

More tools. More data. Less clarity.

  • / 01

    Nobody sees the whole picture

    68% cite data silos as top concern [1]

    [1] DATAVERSITY 2024 Trends in Data Management Survey, December 3, 2024

  • / 02

    Everyone's busy, nobody's ahead

    up to 60% of budgets wasted [11]

    [11] Proxima Research, 2024

  • / 03

    More tools, harder to manage

    only 30% of transformations sustain the change [160]

    [160] BCG, Flipping the Odds of Digital Transformation Success, October 2020, based on BCG work with 70 leading companies plus a survey of 825 senior executives self-assessing on a 1–10 scale

automate the workflow

Start with one use case.

Pick an area. Find your use case.

Five areas of marketing, one workflow.

Explore an area, then choose a use case.Prioritised for Performance Marketing ManagerContent Marketing ManagerSocial Media ManagerBrand ManagerCRM ManagerEcommerce ManagerSEO SpecialistMarketing AnalystMarketing DirectorInfluencer Marketing Manager · BFSID2C and e-commerceSmall teamMedia agencyBrand

Strategy The brief every other area works from

Use case · The target

Use case

Brand & Positioningthe brand truth, always currentthe brand truth every writer works from

Brand & Positioning

The target
the brand truth, always currentthe brand truth every writer works from
What goes in
Your brand and website, your market, your competitors, and what you say you stand for.
What we do
We read how your brand shows up across your site, search, and social.
What you get
Where you stand against competitors on positioning, audience, and voice, and what to fix first.
Workflows (6)
  • Brand Analysis
  • Brand Audit
  • Full Brand Analysis
  • Product Positioning AnalysisShows how each product is positioned against competitors, and where to sharpen it.Request it
  • Brand EquityMeasures how strong your brand is with buyers, and how that is changing.Request it
  • Share of Voice to PipelineLinks your share of the conversation in your market to the pipeline it brings in.Request it

Loyalty & Partnership Ideasplans worth funding

Loyalty & Partnership Ideas

The target
plans worth funding
What goes in
Your brand, your market, the platforms you care about, and the kinds of ideas you want.
What we do
We look at what you, your competitors, and your industry run, across search, news, and social.
What you get
Loyalty, contest, and partnership ideas, each with an estimated impact range and a real example.
Workflows (2)
  • Gamification & Partnership Ideas
  • Loyalty Programme ReviewReviews your loyalty programme against competitors and shows what to improve first.Request it

Product Launch & Go-to-Marketlaunches that hit their goals

Product Launch & Go-to-Market

The target
launches that hit their goals
What goes in
Your brand, the product, your market, and what the launch is.
What we do
We read search, news, and social for your market and competitors, then plan the launch.
What you get
A launch plan: readiness, messaging, channels, the steps before and after launch, and the risks.
Workflows (1)
  • Go-to-Market Analysis

Workflow Managementtime-to-market, fewer hand-offstime-to-market across accounts

Workflow Management

The target
time-to-market, fewer hand-offstime-to-market across accounts
What goes in
A brief or a question, in plain words.A client brief or question, in plain words.
What we do
We lay out the steps; on your approval, we gather data, analyse, and draft.
What you get
Findings and charts, plus post and page drafts that wait for your approval.
Workflows (4)
  • Assistant
  • Weekly Marketing PlannerPlans your team's marketing week from your targets and what is already running.Request it
  • Meeting ActionsTurns meeting notes into clear actions, each with an owner and a date.Request it
  • Workflow Results CheckChecks whether a workflow you changed delivered, and tells you what changed.Request it

Brand Identity & Briefsthe brand's look and voice, written down

Brand Identity & Briefs

The target
the brand's look and voice, written down
What goes in
Your logo, fonts, colours, tone of voice, and the tasks you brief out.
What we do
We write down how your brand looks and sounds, and draft briefs from it for each new task.
What you get
A brand guide your team and agencies work from, and a brief for every new task.
Workflows (2)
  • Brand BriefsWrites on-brand briefs for agencies and teams, from your Brand Brain.Request it
  • Brand IdentityWrites down your brand's look, voice and rules, so every team uses the same ones.Request it

Planning & Budget Allocationone plan every team works from

Planning & Budget Allocation

The target
one plan every team works from
What goes in
Your teams' plans, their budgets, and the goal each is working to.
What we do
We bring every team's plans and spend together, and show where the money and the goals disagree.
What you get
A plan every team works from, and a budget you can defend line by line.
Workflows (3)
  • Marketing PlanBuilds your marketing plan from your target, your budget and what has worked.Request it
  • Budget Split by ChannelProposes how to split your budget across channels for your target.Request it
  • Past Results ReviewReviews what past campaigns returned, channel by channel, before you plan the next.Request it

Market & Competitor Intelligencewhere the gap in the market is

Market & Competitor Intelligence

The target
where the gap in the market is
What goes in
Your market and your category; name your competitors, or we find them.
What we do
We watch what your competitors launch, change, price, and say, and show what moved.
What you get
What changed since the last look, and the opening it leaves you.
Workflows (3)
  • Competitor MonitoringWatches your competitors every week and tells you what changed.Request it
  • Quick Competitor CheckAnswers one question about a competitor, fast.Request it
  • Competitor AnalysisCompares your competitors on positioning, offers and channels, and what it means for you.Request it

Trend & Market Signalswhat's rising, before it peaks

Trend & Market Signals

The target
what's rising, before it peaks
What goes in
Your category, your audience, and the topics you already watch.
What we do
We watch search, social, and news in your category for the topics and formats that are rising.
What you get
The trends worth acting on, and what each could mean for your plans.
Workflows (4)
  • Live Market QuestionsAnswers a question about your market today, from live sources.Request it
  • Trend AlertsTells you when a trend in your market starts to move.Request it
  • Market Trend ForecastForecasts the trends in your market that will matter over the coming months.Request it
  • Trend RecommendationsTurns the trends in your market into a short list of things to try.Request it

Sales Enablement & Win/Losswhy deals are won and lost

Sales Enablement & Win/Loss

The target
why deals are won and lost
What goes in
Your won and lost deal notes, your sales decks, and your quotes.
What we do
We read your won and lost deal notes, and check sales decks and quotes before they go out.
What you get
The reasons you lose, in plain words, and sales material that answers them.
Workflows (2)
  • Win-Loss AnalysisReads your won and lost deal notes and explains why you win and why you lose.Request it
  • Proposal ReviewChecks a proposal or sales deck before it goes out, and shows what to fix.Request it

Audience & Segmentationwho to reach, defined

Audience & Segmentation

The target
who to reach, defined
What goes in
Your customer data, your analytics, and the channels you reach people on.
What we do
We build segments from what customers do, and map where to reach each of them.
What you get
Segments and touchpoints you can plan against, redrawn when the data behind them shifts.
Workflows (2)
  • Touchpoint MapMaps every place your customers meet your brand, and where each step loses them.Request it
  • Audience SegmentationSplits your customers into clear groups by what they buy and how they behave.Request it

Customer Voice & Insightwhat customers say, in their own words

Customer Voice & Insight

The target
what customers say, in their own words
What goes in
Your brand and category, and the review, forum, and social sources to read.
What we do
We read reviews, forums, and social for what customers say about you and your category.
What you get
The themes customers keep raising, and what each means for your marketing.
Workflows (2)
  • Customer Voice InsightsGathers what customers say in reviews, search and social, and finds the themes.Request it
  • Customer Voice RecommendationsTurns what customers are saying into a short list of changes to make.Request it

Swipe left or right, or use the Left and Right arrow keys, to change use case. Home and End go to the first and last use case.

Brand & Positioning, use case 1 of 11

Paid Placements you buy

Use case · The target

Use case

Campaign Planning & Launchevery audience and platform planned before launch

Campaign Planning & Launch

The target
every audience and platform planned before launch
What goes in
Your campaign goal, the product, the audiences you want to reach, and the platforms.
What we do
We plan what to run for each audience on each platform, with compliance-safe defaults.
What you get
A campaign plan by audience and platform, then creatives for the strategies you pick.
Workflows (4)
  • Campaign Planning
  • Campaign LaunchTakes a campaign from final checks to launch, daily tracking and a wrap report.Request it
  • Campaign CreativesProduces the creatives a campaign needs, on brand, from one brief.Request it
  • Creative Sizes per PlatformLists the sizes and formats each platform needs for your campaign.Request it

Ad Creative & Copyads ready to upload, in every size you need

Ad Creative & Copy

The target
ads ready to upload, in every size you need
What goes in
Your brand assets, selling points, keywords, landing page, and the ad sizes you need.
What we do
We write search ad copy in your brand voice and build display ads to Google's specs.
What you get
Search ad headlines and descriptions within Google's limits, and display ads for each size.
Workflows (5)
  • Animated Display Ads
  • Search Ad Copy
  • Ad UploadUploads your approved ads to the ad platforms, in the right sizes and formats.Request it
  • Ad Creative ReviewReviews your ads against your brand and what performs, and shows what to fix.Request it
  • Ad Creative Results CheckAfter new ads go live, checks which ones moved results and tells you.Request it

Paid Media Optimisationhigher ROAS, less wasted spend

Paid Media Optimisation

The target
higher ROAS, less wasted spend
What goes in
Your ad accounts, your budgets, and the target each campaign works to.
What we do
We find wasted spend across your ad accounts and propose bid, budget, and keyword changes.
What you get
Wasted spend found early, and budget moved only on your approval.
Workflows (5)
  • Search Terms ReviewFinds the search terms wasting money and the ones worth more budget.Request it
  • Competitor Ads CheckShows the new ads and angles your competitors launched this week.Request it
  • Performance Max & Shopping AnalysisShows what is working inside your Performance Max and Shopping campaigns.Request it
  • Bid & Budget ChangesProposes bid and budget changes and makes the ones you approve.Request it
  • Paid Search Results CheckAfter search changes go live, checks what they did to results.Request it

Paid Social Performancefresh creative at the right frequency

Paid Social Performance

The target
fresh creative at the right frequency
What goes in
Your paid social accounts, your creative library, and your pixels.
What we do
We watch which ads are tiring, where audiences overlap, and whether your pixels track.
What you get
What to pause, refresh, or test next, with every change waiting for your approval.
Workflows (3)
  • Creative Fatigue CheckSpots ads that audiences have tired of, before results drop.Request it
  • Audience & Lookalike RefreshRefreshes your social ad audiences and lookalikes before they go stale.Request it
  • Weekly Paid Social ReportReports your paid social results every week, against target.Request it

Programmatic & Videosafe placements and real reach

Programmatic & Video

The target
safe placements and real reach
What goes in
Your programmatic and video campaigns, and the placements you allow.
What we do
We check where your ads ran, how much of each was seen, and where viewers dropped off.
What you get
Unsafe placements listed for exclusion, and the cuts and bids to change next.
Workflows (4)
  • Placement & Brand Safety CheckChecks where your ads appear and flags placements that are unsafe for your brand.Request it
  • Weekly Programmatic ReportReports your programmatic and video results every week, against target.Request it
  • Reach & Incrementality AnalysisShows how many new people your video and programmatic buys reached, and what they added.Request it
  • Bid & Placement ChangesProposes bid and placement changes for programmatic buys and makes the ones you approve.Request it

Media Performance & Reportingevery ad account, read the same way

Media Performance & Reporting

The target
every ad account, read the same way
What goes in
Your ad accounts on every platform, and the results you report on.
What we do
We pull results from each ad account, check the set-up, and explain what drove performance.
What you get
Spend and results side by side across platforms, and what to change next.
Workflows (8)
  • Meta Ads DashboardChecks your Meta Ads account set-up and shows its results on one dashboard.Request it
  • Google Ads DashboardChecks your Google Ads account set-up and shows its results on one dashboard.Request it
  • Why Performance ChangedExplains why campaign performance changed, in plain words.Request it
  • Campaign Performance ReviewReviews campaign results across channels against your target.Request it
  • Ad Performance ReviewReviews how your ad campaigns are performing and where money is being wasted.Request it
  • Media ScorecardPuts your media results on one scorecard, every week.Request it
  • Campaign Wrap ReportCloses a campaign with results against target and what to keep for next time.Request it
  • Apply Media FixesMakes the media fixes you approve, in the ad platforms you use.Request it

Budget & Pacingspend on plan, shifted to what works

Budget & Pacing

The target
spend on plan, shifted to what works
What goes in
Your budget by campaign, your flight dates, and your spend so far.
What we do
We check spend against budget every morning, and read which campaigns earn more of it.
What you get
An alert before a budget runs out, and where to move money next.
Workflows (4)
  • Budget ForecastForecasts where your spend will land and what it will return.Request it
  • Ad Spend PacingChecks your ad spend against budget every morning and flags anything off pace.Request it
  • Budget ReallocationShows where budget moved recently and where it would work harder.Request it
  • Budget Changes & Results CheckMakes the budget changes you approve, then checks what they did to results.Request it

Retail Mediamarketplace ads that pay back

Retail Media

The target
marketplace ads that pay back
What goes in
Your marketplace seller accounts, your sponsored budgets, and your product list.
What we do
We manage bids, budgets, keywords, and placements for your sponsored marketplace listings.
What you get
Sponsored spend read beside your organic shelf, with every change on your approval.
Workflows (4)
  • Retail Media Bid ChangesProposes bid changes on marketplace ads and makes the ones you approve.Request it
  • Retail Media PacingChecks your marketplace ad spend against budget and flags anything off pace.Request it
  • Retail Media DiagnosisWorks out why your marketplace ads results changed.Request it
  • Retail Media Results CheckAfter marketplace ad changes go live, checks what they did to results.Request it

Swipe left or right, or use the Left and Right arrow keys, to change use case. Home and End go to the first and last use case.

Campaign Planning & Launch, use case 1 of 8

Owned Your own properties, plus the visibility you don't pay for

Use case · The target

Use case

Search Visibility (SEO)a site search engines can find and rankorganic visibility

Search Visibility (SEO)

The target
a site search engines can find and rankorganic visibility
What goes in
Your website, the pages that matter most, and Search Console if you connect it.
What we do
We check what holds your site back in search, then write the fixes for your pages.
What you get
What to fix first, and titles, descriptions, and structured data ready to paste into each page.
Workflows (5)
  • Full Technical SEO Audit
  • Meta Tags
  • Technical SEO Check
  • Apply SEO FixesMakes the SEO fixes you approve, on your site.Request it
  • SEO Re-scan After FixesScans your site again after fixes go live and confirms what changed.Request it

AI Answer Visibility (GEO, AEO)cited in AI answersvisibility in AI answers

AI Answer Visibility (GEO, AEO)

The target
cited in AI answersvisibility in AI answers
What goes in
Your brand and market; name your competitors, or we find them.
What we do
We ask AI answer engines what your buyers would ask, and see which brands and sources they cite.
What you get
How often AI answers name you beside your competitors, and what to fix first.
Workflows (5)
  • AI Answer Audit
  • Brand Entity Setup
  • Search and AI Answer AuditChecks your site for both search rankings and AI answers in one pass.Request it
  • AI Answer UpdatesUpdates your pages so AI answers cite them, once you approve the changes.Request it
  • Monthly AI Answer ReportReports every month how often AI answers name you beside your competitors.Request it

Content & Editorialtraffic that keeps growing

Content & Editorial

The target
traffic that keeps growing
What goes in
Your brand, your site, your market, and the competitors you want to outrank.
What we do
We map what people search for, what ranks, and where your content is missing.
What you get
A content plan: which searches to win, and in which formats and languages.
Workflows (4)
  • Content Strategy
  • Brief BuilderTurns a short idea into a full content brief, on brand.Request it
  • Blog BriefsWrites briefs for blog posts that answer what your buyers search for.Request it
  • Content Changes & Results CheckPublishes the content changes you approve, then checks what they did to traffic.Request it

Creative Productionmore creatives, all on brand

Creative Production

The target
more creatives, all on brand
What goes in
Your brand, assets, products, and the formats you need.Your client's brand, assets, products, and the formats you need.
What we do
We build on-brand creatives from your exact assets, then resize them for each format.
What you get
Creatives that match the brand every time, in square, story, and wide formats.
Workflows (6)
  • Creative Design
  • Creative Resize
  • Video AdsMakes short video ads from your brand assets and your brief.Request it
  • Creative AnalysisReviews your creatives for what holds attention and what to change.Request it
  • Approved Asset DeliveryDelivers approved creatives to the people and tools that need them.Request it
  • Creative Results CheckAfter new creatives go live, checks which ones moved results.Request it

Lifecycle & CRMretention, repeat, LTVretention, activationrepeat, LTV

Lifecycle & CRM

The target
retention, repeat, LTVretention, activationrepeat, LTV
What goes in
Your brand, the product, and the customers you want to reach.
What we do
We suggest copy in your brand's voice for those customers, you choose, and we build the email.
What you get
Emails ready to load into the email platform you already use.
Workflows (3)
  • Email Design
  • Customer SegmentsGroups your customers by value and behaviour so each group gets the right message.Request it
  • Customer RetentionKeeps retention on watch every week, with monthly and quarterly reviews of what to change.Request it

Ecommerce Shelf Optimisationshare of shelf

Ecommerce Shelf Optimisation

The target
share of shelf
What goes in
Your brand, your hero products, and the Indian marketplaces you pick from our list.
What we do
We check where your products are missing, hard to find, mispriced, or poorly reviewed.
What you get
Where you lose shelf to competitors, and the fixes to make first.
Workflows (4)
  • E-commerce Audit
  • Full E-commerce AuditA full audit of your online store and marketplace listings, with fixes in order.Request it
  • Weekly Shelf ReportReports your share of shelf on marketplaces every week.Request it
  • Apply Shelf ChangesUpdates your marketplace listings with the changes you approve.Request it

Website Health & Accessibilitya site that stays fast, working, and accessible

Website Health & Accessibility

The target
a site that stays fast, working, and accessible
What goes in
Your website, and the pages and forms that matter most to you.
What we do
We check your site for outages, broken forms and links, slow pages, and accessibility issues.
What you get
The fixes to make first, and every release checked again afterwards.
Workflows (3)
  • Accessibility AuditChecks your site for accessibility problems and lists the fixes.Request it
  • Site Fix TicketsTurns site problems into clear tickets for your web team.Request it
  • Site Re-check After ReleaseChecks your site again after each release and flags anything that broke.Request it

Retention & Customer Valuewho stays, who's slipping, what each is worth

Retention & Customer Value

The target
who stays, who's slipping, what each is worth
What goes in
Your order and subscription history, and how you group customers.
What we do
We read repeat purchase, retention, and customer value by cohort, and flag who is going quiet.
What you get
A win-back list, and the cohorts to protect first.
Workflows (6)
  • Customer AnalyticsShows who your customers are, what they buy and how often they come back.Request it
  • Customer ValueShows which customers are worth the most, and what they have in common.Request it
  • Lifetime Value ModelEstimates what each customer will be worth over time.Request it
  • Customer PredictionsPredicts which customers are likely to leave and which are likely to buy again.Request it
  • Retention RecommendationsTurns your customer data into a short list of ways to keep more customers.Request it
  • Retention Changes & Results CheckMakes the retention changes you approve, then checks what they did to repeat buying.Request it

Journeys & Personalisationthe next message fits the customer

Journeys & Personalisation

The target
the next message fits the customer
What goes in
Your messaging platform, your segments, and the journeys you run today.
What we do
We map how customers move between messages, and propose what each group sees next.
What you get
Personalisation rules for returning customers, applied only on your approval.
Workflows (4)
  • Engagement JourneysDesigns customer journeys that keep people engaged after they sign up or buy.Request it
  • PersonalisationTailors messages and pages to each customer group, once you approve them.Request it
  • Journey AnalysisShows the paths customers take and where they drop out.Request it
  • Journey Results CheckAfter a journey changes, checks what it did to engagement and sales.Request it

Conversion Optimisationwhat's blocking conversion, found

Conversion Optimisation

The target
what's blocking conversion, found
What goes in
Your site analytics, your funnel steps, and the pages you want to move.
What we do
We read your funnel page by page, and design the test that shows what to change.
What you get
The page fixes to make first, and a test to prove them.
Workflows (2)
  • Conversion AnalysisFinds where visitors drop off on your site and what to change first.Request it
  • Conversion Changes & Results CheckMakes the page changes you approve, then checks what they did to conversion.Request it

Experimentation & A/B Testingtests read honestly, winners kept

Experimentation & A/B Testing

The target
tests read honestly, winners kept
What goes in
Your question, your testing tool, and the traffic a test can use.
What we do
We turn a question into a test, with a hypothesis and the sample it needs, then read the result.
What you get
A clear result for every test, and a record of what worked.
Workflows (3)
  • A/B TestReads your A/B test and tells you which version won, and how sure that is.Request it
  • Experiment DesignDesigns a test that can answer your question, with the sample it needs.Request it
  • Apply Experiment ChangesRolls out the winning version of a test once you approve it.Request it

Ratings & Reviewsratings that lift the listing

Ratings & Reviews

The target
ratings that lift the listing
What goes in
Your product listings, your review sources, and your brand voice.
What we do
We read new reviews and rating changes by product, and draft replies in your brand voice.
What you get
The themes behind your ratings, and replies posted only on your approval.
Workflows (3)
  • Ratings & Reviews AnalysisReads your ratings and reviews and shows what buyers praise and what they complain about.Request it
  • Review RepliesDrafts replies to your reviews, in your voice, for you to approve.Request it
  • Review Results CheckChecks whether your ratings improved after the changes you made.Request it

Store OperationsAOV, checkout, catalogue

Store Operations

The target
AOV, checkout, catalogue
What goes in
Your store platform, your catalogue, and your checkout.
What we do
We watch your store for checkout errors, slow pages, stock-outs, and abandoned carts.
What you get
Store problems caught the day they start, and the fixes to make first.
Workflows (3)
  • Promo & Pricing EffectivenessShows what your promotions really added, after the discount and the spend.Request it
  • Merchandising & Promo IdeasSuggests which products to feature and which offers to try.Request it
  • Abandoned Cart & Win-back MessagesSends approved messages to people who left a cart or stopped buying.Request it

Swipe left or right, or use the Left and Right arrow keys, to change use case. Home and End go to the first and last use case.

Search Visibility (SEO), use case 1 of 13

Earned Attention other people give you

Use case · The target

Use case

Social & Communityreach that costs nothing

Social & Community

The target
reach that costs nothing
What goes in
Your brand, your market, the platforms you post on, and your competitors.
What we do
We compare your posts with your competitors' and with what works in your industry.
What you get
A posting calendar of topics and formats, and how your content compares.
Workflows (3)
  • Social Content Analysis
  • Post SchedulingSchedules your approved posts at the times your audience is on.Request it
  • Weekly Social ReportReports your social results every week, against target.Request it

Social Content Creationposts ready for each platform, in your voice

Social Content Creation

The target
posts ready for each platform, in your voice
What goes in
Your brand, the post topic or product, and the platforms you post on.
What we do
We write captions in your brand voice and build carousels slide by slide from your assets.
What you get
Caption options for each platform with hashtags, and carousels that tell one story.
Workflows (4)
  • Carousel Posts
  • Social Captions
  • Social Post Performance ReviewReviews which of your posts worked, and why.Request it
  • Post Publishing & Results CheckPublishes your approved posts, then checks how each one did.Request it

Brand & Reputationwhat people feel about iton-brand, every partnership

Brand & Reputation

The target
what people feel about iton-brand, every partnership
What goes in
Your brand, the market you sell in, and where your customers talk.
What we do
We gather what people say about you and your competitors, and read the mood behind it.
What you get
Sentiment by platform beside your competitors, what's shifting, and early signs of trouble.
Workflows (4)
  • Brand Sentiment Analysis
  • Quick Sentiment CheckA fast read of how people feel about your brand this week.Request it
  • Reputation RecommendationsTurns what people say about you into a short list of things to do.Request it
  • Reputation Changes & Results CheckMakes the reputation fixes you approve, then checks what they did to sentiment.Request it

Influencer & Creator Marketingthe creators who fit

Influencer & Creator Marketing

The target
the creators who fit
What goes in
Your brand, the product or topic, the platforms, and the campaigns you have in mind.
What we do
We find creators posting in your category and rank them on reach, engagement, and fit.
What you get
A shortlist of creators for each kind of campaign, and why each one fits.
Workflows (3)
  • Influencer Discovery
  • Creator DiagnosisWorks out why a creator partnership is underperforming.Request it
  • Creator Changes & Results CheckMakes the creator changes you approve, then checks what they did to results.Request it

Community Managementevery comment and message answered

Community Management

The target
every comment and message answered
What goes in
Your social inboxes, your brand voice, and what needs escalating.
What we do
We sort comments and messages into what needs a reply, what needs escalating, and what can wait.
What you get
Replies drafted in your brand voice, sent only on your approval.
Workflows (3)
  • Community Inbox TriageSorts your social inbox so the messages that matter get answered first.Request it
  • Community RepliesDrafts replies to comments and messages, in your voice, for you to approve.Request it
  • Community Results CheckChecks how your community responded to the replies and changes you made.Request it

Crisis & Risk Monitoringtrouble seen before it spreads

Crisis & Risk Monitoring

The target
trouble seen before it spreads
What goes in
Your brand, the risk topics you want watched, and who to alert.
What we do
We watch for spikes in negative mentions and risk topics, and explain what is driving them.
What you get
An early alert, and a holding statement ready for your approval.
Workflows (4)
  • Crisis & Risk AlertsWarns you early when talk about your brand turns negative.Request it
  • Approved Response PostingPosts your approved responses when an issue breaks.Request it
  • Crisis RecommendationsRecommends how to respond to an issue, step by step.Request it
  • Crisis Results CheckChecks whether your response calmed the conversation.Request it

PR & Communicationspress coverage you are ready for

PR & Communications

The target
press coverage you are ready for
What goes in
Your brand, your spokespeople, your key messages, and your media list.
What we do
We watch coverage as it lands, and draft releases, statements, and pitches in your brand voice.
What you get
Coverage caught as it lands, and drafts ready before you are asked for them.
Workflows (4)
  • Communications DraftsDrafts press releases and statements in your voice, for you to approve.Request it
  • Media AlertsTells you when your brand or your competitors appear in the news.Request it
  • PR DiagnosisWorks out why your coverage rose or fell.Request it
  • PR Changes & Results CheckPuts out the PR you approve, then checks the coverage it earned.Request it

Events & Experientialevents planned end to end

Events & Experiential

The target
events planned end to end
What goes in
Your event, its date and budget, and the owner for each part.
What we do
We plan each event: the timeline, the owners, the promotion, and the follow-up.
What you get
An event plan every owner can work from, with the follow-up built in.
Workflows (2)
  • Event PlanPlans an event around your target, from audience to follow-up.Request it
  • Event ReviewReviews how an event did against its goals and what to repeat.Request it

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Social & Community, use case 1 of 8

Martech The stack every other area relies on

Use case · The target

Use case

Analytics Operationsdata marketing can trust

Analytics Operations

The target
data marketing can trust
What goes in
Your GA4 property, how your business sells, and the market you sell in.
What we do
We check your GA4 set-up and read your reports for how your business sells.
What you get
Where your GA4 data falls short, what it says about your business, and what to fix first.
Workflows (6)
  • Google Analytics Insights
  • Google Analytics DashboardChecks your Google Analytics set-up and shows your results on one dashboard.Request it
  • Anomaly AlertsTells you when a number moves more than it should.Request it
  • Root Cause AnalysisFinds the real reason a number moved.Request it
  • AttributionShows which channels deserve credit for your results.Request it
  • Analytics Insight to ActionTurns what your analytics shows into changes, and checks them once you approve.Request it

Marketing Data Explorationknow what's in your warehouse, and what's missing

Marketing Data Exploration

The target
know what's in your warehouse, and what's missing
What goes in
Your BigQuery marketing warehouse: ads exports, GA4, or both.
What we do
We map what your marketing data holds, using aggregates only, never row-level data.
What you get
Every metric and channel found, date coverage, basic trends, and gaps in your data.
Workflows (2)
  • Marketing Data Exploration
  • Data RecommendationsTurns what your data shows into a short list of things to do.Request it

Marketing Dashboardsone set of numbers, computed from your warehouse

Marketing Dashboards

The target
one set of numbers, computed from your warehouse
What goes in
Your BigQuery marketing warehouse, once we have mapped it.
What we do
We build your marketing dashboard from your data, and refresh it when you ask.
What you get
Key results against last period, spend and results over time, and breakdowns by platform.
Workflows (3)
  • Marketing Dashboard
  • Sales Pipeline DashboardA dashboard of your sales pipeline by source and stage.Request it
  • Dashboard ReviewReviews your marketing dashboards and shows what is missing or misleading.Request it

AI AdoptionAI your team uses

AI Adoption

The target
AI your team uses
What goes in
Your team's answers to a short set of questions on how you work with AI today.
What we do
We score where your team stands with AI, from strategy and data to people and process.
What you get
How far each part could go with Aurum AI Labs, and a step-by-step plan to get there.
Workflows (2)
  • AI Maturity Assessment
  • AI ChatbotSets up a chatbot on your site that answers from your own brand knowledge.Request it

Client Reportingevery client's month on one page

Client Reporting

The target
every client's month on one page
What goes in
Your clients' accounts, their goals, and the template you report in.
What we do
We pull each client's results together and write their month in plain words for your review.
What you get
A monthly report for every client, ready to check and send.
Workflows (2)
  • Monthly Client SnapshotA monthly snapshot of each client's results, ready to send.Request it
  • Client Report ReviewChecks a client report before it goes out, and shows what to fix.Request it

Revenue & Funnel Analyticswhich sources turn into revenue

Revenue & Funnel Analytics

The target
which sources turn into revenue
What goes in
Your CRM, your GA4 property, and the revenue each ad platform reports.
What we do
We follow leads to won deals, and check platform, GA4, and CRM revenue against each other.
What you get
Where leads stall, and the revenue each source really brought in.
Workflows (3)
  • Revenue & Funnel AnalysisAnswers questions about which sources bring revenue, from your own data.Request it
  • Funnel Conversion AuditShows how leads move through your funnel and where they leak.Request it
  • Revenue ReconciliationLines up the revenue each platform claims against what your CRM actually shows.Request it

Tracking & Taggingtags and events you can trust

Tracking & Tagging

The target
tags and events you can trust
What goes in
Your tag manager, your measurement plan, and your campaign naming.
What we do
We check that tags fire, events follow your plan, and campaign names and UTMs stay consistent.
What you get
Tracking problems caught before they spoil your reports.
Workflows (4)
  • Campaign Naming & Tracking LinksBuilds consistent campaign names and tracking links, and checks the ones you have.Request it
  • Event Schema & Tracking PlanWrites the plan for what your site and app should track, and how.Request it
  • Tracking DiagnosisWorks out why your tracking numbers look wrong.Request it
  • Tracking Changes & Results CheckMakes the tracking fixes you approve, then checks the data is right.Request it

Marketing Data Platforma warehouse your dashboards and AI can read

Marketing Data Platform

The target
a warehouse your dashboards and AI can read
What goes in
Your cloud, your data sources, and the reports they have to feed.
What we do
We design the marketing warehouse your data needs, and build it in your cloud with your team.
What you get
Summary tables your reports and AI can rely on, in your own cloud.
Workflows (2)
  • Marketing Data Platform PlanPlans the data platform your marketing needs, step by step.Request it
  • Data Platform Changes & Results CheckMakes the data platform changes you approve, then checks they work.Request it

Customer Data & Identity (CDP)one view of each customer, on the stack you already run

Customer Data & Identity (CDP)

The target
one view of each customer, on the stack you already run
What goes in
Your customer data sources, and the tools you intend to keep.
What we do
We check how ready your customer data is, then design how records match across your tools.
What you get
A plan for customer identity and segments, built on the tools you keep.
Workflows (4)
  • CDP Readiness AssessmentShows how ready your customer data is to power marketing, and what to fix first.Request it
  • Identity Resolution PlanPlans how to recognise the same customer across your tools.Request it
  • Segment DefinitionsTurns your customer personas into segments your tools can use.Request it
  • Customer Data Changes & Results CheckMakes the customer data fixes you approve, then checks they worked.Request it

Audience Activation & Syncaudiences sent to the platforms that use them

Audience Activation & Sync

The target
audiences sent to the platforms that use them
What goes in
Your approved segments, and the ad and CRM platforms that use them.
What we do
We send approved segments to your ad and CRM platforms, and keep them up to date.
What you get
Audiences that stay current in every platform, sent only on your approval.
Workflows (3)
  • Audience SyncSends your customer groups to your ad and messaging tools, once you approve.Request it
  • Audience Sync ReviewReviews which customer groups are synced to which tools, and what is missing.Request it
  • Audience Sync Results CheckChecks whether the customer groups you sent performed in each tool.Request it

Consent & Privacydata collected only with consent

Stack Health & Integrationstools that work together

Stack Health & Integrations

The target
tools that work together
What goes in
Your marketing tools, and the integrations between them.
What we do
We check that your tools still talk to each other, and find what quietly stopped working.
What you get
Broken connections and unused tools flagged, and what to fix first.
Workflows (2)
  • Martech Health CheckChecks how well your marketing tools are set up and connected.Request it
  • Stack Changes & Results CheckMakes the tool changes you approve, then checks they work.Request it

Governance & Compliancenothing goes out unapproved

Governance & Compliance

The target
nothing goes out unapproved
What goes in
Your brand rules, the platforms you run on, and the rules you answer to.
What we do
We check every asset against your brand, each platform's policies, and your regulator's rules.
What you get
A fix for anything that fails, and an audit trail you can hand over.
Workflows (4)
  • Brand Consistency CheckChecks your content and creatives against your brand rules.Request it
  • Pre-launch Campaign CheckChecks a campaign before launch: tracking, naming and budgets.Request it
  • Approval & Audit TrailRecords every approval and change, so you can show who signed off what.Request it
  • Compliance Fix DraftsDrafts fixes for content that breaks your rules, for you to approve.Request it

Platform Optimisationyour platforms keep running

Platform Optimisation

The target
your platforms keep running
What goes in
The platforms you already pay for, and the access to read them.
What we do
We read live data from the tools you already pay for, and send improvements back on your approval.
What you get
Your platforms kept and improved, never replaced.
Workflows (3)
  • Martech RoadmapPlans how your marketing tools should change over the next year.Request it
  • Journey SetupSets up your approved customer journeys in the tools you already use.Request it
  • Platform Results CheckChecks whether changes to your marketing tools made a difference.Request it

Knowledge & Q&Aanswers from your own past work

Knowledge & Q&A

The target
answers from your own past work
What goes in
Your past reports and documents, and the questions your team keeps asking.
What we do
We answer your team's questions from your past reports and documents, with the sources shown.
What you get
Answers you can check, instead of starting from scratch.
Workflows (1)
  • Knowledge RecommendationsSuggests what to add to your knowledge base so answers get better.Request it

Swipe left or right, or use the Left and Right arrow keys, to change use case. Home and End go to the first and last use case.

Analytics Operations, use case 1 of 15

Brand teams start with Assess and find your use cases.

Founding customers

Build with us.

  • Sessions with our founders

  • Early access to new use cases

  • Help setting up your first use case

Your starting point

How do you use AI today? What changes with Aurum AI Labs?

Pick a starting point. Your choice is not saved.

Today

Decisions wait for someone senior.Results depend on the prompt.Your team maintains the scripts.

With Aurum AI Labs

Built into the workflow.

Today

Problems can wait for the next report.Your team checks the answers.Your team monitors for errors.

With Aurum AI Labs

A reviewer catches it first.

Today

Knowledge stays with individuals.Useful context stays in separate chats.Your team records what each task taught them.

With Aurum AI Labs

The next task starts from what this one learned.

01 / 03 · The thinking
See all three differences

What changes

Today

Not yet using AIUsing generic AIRunning an AI programme

With Aurum AI Labs

Every task, the same standard.

The thinking

Decisions wait for someone senior.Results depend on the prompt.Your team maintains the scripts.

Built into the workflow.

When it's wrong

Problems can wait for the next report.Your team checks the answers.Your team monitors for errors.

A reviewer catches it first.

After each task

Knowledge stays with individuals.Useful context stays in separate chats.Your team records what each task taught them.

The next task starts from what this one learned.

how you buy

Find your next step.

  1. Suggested startStep 1: Help me find where to start
    Find your use caseFree assessment10–15 mins

    We review your marketing, AI use and public brand information. You get a first Brand Brain and a list of use cases to start with.

    Free · on our side

  2. Suggested startStep 2: Try one use case with us
    Explore Aurum Flux™

    We run one use case using ready-made building blocks.

    Scope and terms agreed before we start · on our side

  3. Suggested startStep 3: Keep optimising your use case
    Explore Aurum Flo™ Pack

    We set it up and keep improving it. You approve every action.

    Activation + monthly · on our side or in your cloud

  4. Suggested startStep 4: Bring all my use cases into one workspace
    Explore Aurum Flo™

    Your use cases share what each task learns.

    Activation + monthly · on our side or in your cloud

  5. Suggested startStep 5: Build it for my business
    Explore Aurum Catalyst™

    We build and run the use cases with you. When you are ready, we hand them over or keep maintaining them.

    Engagement · in your cloud

Results

Progress towards your target.

Use cases and their goals

Analytics Operations
Target: data marketing can trust
Lifecycle & CRM
Target: retention, activation
Governance & Compliance
Target: nothing goes out unapproved

For BFSI

Analytics Operations
Target: data marketing can trust
Lifecycle & CRM
Target: retention, activation
Governance & Compliance
Target: nothing goes out unapproved

For D2C and e-commerce

Ecommerce Shelf Optimisation
Target: share of shelf
Store Operations
Target: AOV, checkout, catalogue
Lifecycle & CRM
Target: repeat, LTV

For Small team

Search Visibility (SEO)
Target: organic visibility
AI Answer Visibility (GEO, AEO)
Target: visibility in AI answers
Content & Editorial
Target: traffic that keeps growing

For Media agency

Paid Media Optimisation
Target: higher ROAS, less wasted spend
Creative Production
Target: more creatives, all on brand
Workflow Management
Target: time-to-market across accounts

For Brand

Brand & Positioning
Target: the brand truth, always current
Brand & Reputation
Target: what people feel about it

For Performance Marketing Manager

Paid Media Optimisation
Target: higher ROAS, less wasted spend
Ad Creative & Copy
Target: ads ready to upload, in every size you need
Media Performance & Reporting
Target: every ad account, read the same way

For Content Marketing Manager

Content & Editorial
Target: traffic that keeps growing
Creative Production
Target: more creatives, all on brand
Brand & Positioning
Target: the brand truth, always currentthe brand truth every writer works from

For Social Media Manager

Social & Community
Target: reach that costs nothing
Social Content Creation
Target: posts ready for each platform, in your voice
Community Management
Target: every comment and message answered

For Brand Manager

Brand & Positioning
Target: the brand truth, always current
Brand & Reputation
Target: what people feel about it
Market & Competitor Intelligence
Target: where the gap in the market is

For CRM Manager

Lifecycle & CRM
Target: retention, repeat, LTVretention, activationrepeat, LTV
Retention & Customer Value
Target: who stays, who's slipping, what each is worth
Journeys & Personalisation
Target: the next message fits the customer

For Ecommerce Manager

Ecommerce Shelf Optimisation
Target: share of shelf
Store Operations
Target: AOV, checkout, catalogue
Ratings & Reviews
Target: ratings that lift the listing

For SEO Specialist

Search Visibility (SEO)
Target: a site search engines can find and rankorganic visibility
AI Answer Visibility (GEO, AEO)
Target: cited in AI answersvisibility in AI answers
Website Health & Accessibility
Target: a site that stays fast, working, and accessible

For Marketing Analyst

Analytics Operations
Target: data marketing can trust
Marketing Data Exploration
Target: know what's in your warehouse, and what's missing
Marketing Dashboards
Target: one set of numbers, computed from your warehouse

For Marketing Director

Planning & Budget Allocation
Target: one plan every team works from
Brand & Positioning
Target: the brand truth, always current
Workflow Management
Target: time-to-market, fewer hand-offstime-to-market across accounts

For Influencer Marketing Manager

Influencer & Creator Marketing
Target: the creators who fit
Social & Community
Target: reach that costs nothing
Brand & Reputation
Target: what people feel about iton-brand, every partnership

Stop prompting. Start marketing.

Find your use caseFree assessment10–15 minsFind your use case

AI that thinks like a marketer, works like a team, and checks its own work.